For private paying patients it is not essential to have a referral from a doctor, however it can be beneficial.  Therefore you are still able to make an appointment to see Diana without a referral.

For Work Cover and TAC patients you need to bring a current referral from a medical practitioner if you want the consultation to be paid for by insurance

It would be beneficial if you could bring along the following items to your first consultation:

• Referral from a doctor or therapist
• Any xrays you have related to the injury you are being seen for
• Any operative notes if you have have had an operation
• Workcover or TAC claim details

Diana consults from 2 clinics, Surrey Hills and Wantirna.  She consults from the Surrey Hills rooms on a Monday morning and her Wantirna rooms on Tuesday and Friday.

If you have a chronic problem and your GP recommends that you see Diana he/she may be able to provide you with an ‘Enhanced Treatment Plan’ which will provide you with a rebate from Medicare for the consultations.  There are strict guidelines for the provisions of this form.  You will need to speak to your GP as to whether you are eligible.

For all other patients you are able to claim a portion of the hand therapy account if you hold appropriate ‘extras’ cover with a private health insurance company.

We do require payment of the consultation at the time of the appointment.  We have EFTPOS facilities available at the Clinic.

Diana is more than happy to see Workcover and TAC patients.  You will need to bring the following with you to your appointment:

• Employers address and contact name and number
• Insurance company handling your Workcover claim
• Claim number and date of injury (if known)
• Referral from a Medical Practitioner

If we do not have enough information to be reimbursed by the insurer for your consultation we do expect that the account will be settled at the time of consultation by the patient.